[{"_1":2,"_135":-5,"_136":-5},"loaderData",{"_3":4,"_28":29,"_30":31},"root",{"_5":6,"_7":-5,"_8":9},"locale","id","session","ENV",{"_10":11,"_12":13,"_14":15,"_16":17,"_18":19,"_20":21,"_22":23,"_24":25,"_26":27},"APP_ENV","production","APP_URL","https://veritask.ai","GA_MEASUREMENT_ID","G-X1BV3QBZEM","META_PIXEL_ID","4698743733686194","TIKTOK_PIXEL_IDS","D8A3HTBC77U9J3L243V0","CLARITY_PROJECT_ID","wn9rn7xb4l","AMPLITUDE_API_KEY","74a0c7cc1509a379d3647ec140dd375","MIDTRANS_CLIENT_KEY","Mid-client-hwjEU5pmwAKVMbIA","MIDTRANS_SNAP_URL","https://app.midtrans.com/snap/snap.js","routes/$locale",{"_5":6},"routes/$locale.search-engine.regulation.$regulationId",{"_32":33,"_34":35},"regulationId","c679d14a-2936-43c5-a59e-9ac17a42f37a","regulationData",{"_36":33,"_37":38,"_131":132,"_133":134},"regulation_id","overview",{"_39":40,"_41":42,"_43":44,"_45":46,"_47":48,"_49":50,"_51":52,"_53":54,"_59":60,"_61":62,"_66":67,"_74":75,"_76":77,"_78":79,"_80":81,"_82":-5,"_83":84,"_85":86,"_87":-5,"_88":89,"_90":91,"_92":93,"_94":95,"_102":103,"_108":109,"_110":111,"_112":113,"_114":115,"_120":121,"_122":123,"_124":125,"_126":127,"_128":-5,"_129":130},"title","Peraturan Menteri Komunikasi dan Informatika Nomor 26 Tahun 2012 tentang Standar Kualitas Pelayanan Jasa Teleponi Dasar pada Jaringan Tetap Sambungan Internasional","short_title","Peraturan Menteri Komunikasi dan Informatika Nomor 26 Tahun 2012","number","26","year","2012","published_date","2012-09-07","effective_date","2012-10-01","status_id","89192b77-602e-484c-89df-4fd3166b732a","status",{"_6":52,"_55":56,"_57":58},"name","Tidak Berlaku","description","Peraturan yang sudah tidak berlaku karena dicabut, diubah, atau habis masa berlakunya","type_id","ffdfb3a4-8332-47d9-bec0-7919eb9c21e2","type",{"_6":60,"_55":63,"_64":65},"Peraturan Menteri Komunikasi dan Informatika","short_name","Permenkominfo","subjects",[68,71],{"_6":69,"_55":70,"_57":-5},"52ab02bc-b4c7-47db-becc-c90c58185c43","Standar & Pedoman Teknis",{"_6":72,"_55":73,"_57":-5},"71ca0285-cb28-441b-a353-905c82a8d497","Telekomunikasi & Dunia Digital","tags",[],"location","Kementerian Komunikasi dan Informatika","place_of_enactment","Jakarta","theme","Standar Kualitas Pelayanan Jasa Teleponi Dasar pada Jaringan Tetap Sambungan Internasional","subject_matter","abstract","\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n


2012
Peraturan Menteri Komunikasi dan Informatika NO. 26, BN2012/No.960, peraturan.go.id : 9 hlm.
Peraturan Menteri Komunikasi dan Informatika TENTANG Standar Kualitas Pelayanan Jasa Teleponi Dasar pada Jaringan Tetap Sambungan Internasional\r\n
ABSTRAK:	\n \n \n
CATATAN:	\n \n Peraturan Menteri Komunikasi dan Informatika ini mulai berlaku pada tanggal 01 Oktober 2012. \n \n

","regulatory_relationship","Peraturan ini mencabut:\n1. Peraturan Menteri Komunikasi dan Informatika Nomor 14/PER/M.KOMINFO/04/2008 tentang Standar Kualitas Pelayanan Jasa Teleponi Dasar Pada Jaringan Tetap Sambungan Internasional.","scope_and_parties","policy_content","

Peraturan Menteri ini menetapkan standar kualitas pelayanan jasa teleponi dasar pada jaringan tetap sambungan internasional. Latar belakangnya adalah untuk meningkatkan kualitas pelayanan kepada pengguna dan mengikuti kemajuan teknologi.

\n\n

Ketentuan substansial mencakup:

Kewajiban bagi penyelenggara jasa teleponi dasar pada jaringan tetap sambungan internasional untuk memenuhi standar kualitas pelayanan.
Kewajiban membuat Service Level Agreement (SLA) dengan penyelenggara jasa atau jaringan lain.
Standar Panggilan Yang Tidak Berhasil Antar Jaringan (off net): Persentase tidak boleh lebih dari 7,5%. Metode perhitungan dijelaskan.
Standar Network Post Dialling Delay: Persentase delay kurang dari 13 detik harus lebih dari atau sama dengan 95%. Metode perhitungan dijelaskan.
Kewajiban menyimpan rekaman data perhitungan parameter standar kualitas pelayanan dan melaporkan pencapaian kepada BRTI (Badan Regulasi Telekomunikasi Indonesia).
BRTI wajib mempublikasikan pencapaian standar kualitas pelayanan penyelenggara jasa.
Penyelenggara jasa wajib mempublikasikan pencapaian standar kualitas pelayanan dalam situs resmi masing-masing setiap tiga bulan.
BRTI dapat melakukan penilaian untuk memverifikasi akurasi laporan.

\n\n

Peraturan ini mengatur standar kualitas pelayanan untuk penyelenggara jasa teleponi dasar pada jaringan tetap sambungan internasional, termasuk parameter kinerja jaringan seperti persentase panggilan yang tidak berhasil dan network post dialling delay. Penyelenggara jasa diwajibkan untuk membuat SLA, melaporkan kinerja, dan mempublikasikan pencapaian standar kualitas pelayanan.

","transitional_provisions","1. Pada saat Peraturan Menteri ini berlaku, maka kinerja operasi sebagaimana dimaksud dalam setiap izin penyelenggaraan jasa teleponi dasar pada jaringan tetap sambungan internasional dinyatakan tidak berlaku dan wajib mengacu pada standar kualitas pelayanan yang diatur dalam ketentuan Peraturan Menteri ini.","sanctions","1. Setiap penyelenggara jasa yang tidak memenuhi ketentuan standar kualitas pelayanan sesuai tolok ukur dikenakan sanksi denda sesuai ketentuan peraturan perundang-undangan.\n2. Sanksi denda tidak menghilangkan kewajiban memberikan kompensasi kepada pengguna atas kerugian akibat kelalaian penyelenggara jasa.\n","revokes",[96],{"_97":98,"_99":100,"_36":101},"text","Permenkominfo No. 14/PER/M.KOMINFO/4/2008 Tahun 2008 tentang Standar Kualitas Pelayanan Jasa Teleponi Dasar pada Jaringan Tetap Sambungan Internasional","link","https://peraturan.bpk.go.id/Details/159707/permenkominfo-no-14permkominfo42008-tahun-200","ce6a3c1b-ff31-4606-ad8f-8d29a23eeaaa","revoked_by",[104],{"_97":105,"_99":106,"_36":107},"Permenkominfo No. 13 Tahun 2019 tentang Penyelenggaraan Jasa Telekomunikasi","https://peraturan.bpk.go.id/Details/203113/permenkominfo-no-13-tahun-2019","8aacd9d5-d90c-467f-acc8-1c7eed83cfa3","partially_revokes",[],"partially_revoked_by",[],"amends",[],"amended_by",[116],{"_97":117,"_99":118,"_36":119},"Permenkominfo No. 11 Tahun 2014 tentang Tata Cara Pengenaan Sanksi Administratif Berupa Denda terhadap Penyelenggara Telekomunikasi","https://peraturan.bpk.go.id/Details/161727/permenkominfo-no-11-tahun-2014","c9ec4ca4-d9e1-4b6e-bfae-dae4a5a6349a","partially_amends",[],"partially_amended_by",[],"establishes",[],"established_by",[],"constitutional_review","is_verified",false,"english_excerpt","\n

STATE GAZETTE
REPUBLIC OF INDONESIA
MINISTRY OF COMMUNICATION AND INFORMATICS.

Basic Telephony Service. International. Quality Standards.
No.960, 2012

REGULATION OF THE MINISTER OF COMMUNICATION AND INFORMATICS
REPUBLIC OF INDONESIA
NUMBER 26 OF 2012
ABOUT
QUALITY STANDARDS FOR BASIC TELEPHONY SERVICES ON
FIXED INTERNATIONAL NETWORK

BY THE GRACE OF GOD ALMIGHTY

MINISTER OF COMMUNICATION AND INFORMATICS OF THE REPUBLIC OF INDONESIA,

\n\n \n \n

Considering:

that in order to improve the quality of service to consumers and follow technological advances in the provision of basic telephony services on fixed international network, it is necessary to adjust the service quality standard parameters and benchmarks to the current conditions;
that based on the considerations as referred to in letter a, it is necessary to stipulate a Regulation of the Minister of Communication and Informatics regarding

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