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2007
Peraturan Menteri Komunikasi dan Informatika NO. 10/PER/M.KOMINFO/3/2007, BN 2007/KOMINFO.GO.ID; 3 HLM
Peraturan Menteri Komunikasi dan Informatika TENTANG Penggunaan Fitur Berbayar Jasa Telekomunikasi
ABSTRAK:	\n \n \n
CATATAN:	\n \n Peraturan Menteri Komunikasi dan Informatika ini mulai berlaku pada tanggal 27 Maret 2007. \n \n

","regulatory_relationship","Peraturan ini mencabut:\n1. Peraturan Menteri Nomor: 24/MKOMINFO/10/2005 tentang Penggunaan fitur berbayar jasa telekomunikasi","scope_and_parties","policy_content","

Latar Belakang dan Tujuan

Peraturan ini dibuat untuk melindungi konsumen dari pembebanan biaya sepihak oleh operator telekomunikasi atas penggunaan fitur berbayar tanpa pemberitahuan dan persetujuan pelanggan. Tujuannya adalah untuk menjamin hak konsumen dalam memilih layanan telekomunikasi yang sesuai dengan nilai yang ditawarkan serta mendapatkan informasi yang jelas dan jujur.

Ketentuan Substansial

Penyelenggara telekomunikasi yang menyediakan jasa teleponi dasar dapat menawarkan fitur berbayar seperti kotak suara, penerusan panggilan, antrian panggilan, panggilan tiga pihak, nada sambung personal, dan informasi detail tagihan. Penyelenggara wajib memberikan informasi lengkap mengenai jenis, manfaat, dan tarif fitur tersebut serta mendapatkan persetujuan tertulis atau melalui SMS dari pelanggan sebelum mengaktifkan fitur berbayar.

","transitional_provisions","1. Penyelenggara Telekomunikasi yang telah menyediakan layanan fitur berbayar wajib menghentikan layanan yang belum diinformasikan atau belum mendapatkan persetujuan dari pelanggan, paling lambat 3 bulan sejak peraturan ini ditetapkan.\n2. Penyelenggara wajib menyampaikan kepada BRTI jenis-jenis fitur berbayar, manfaat, dan tarif yang ditawarkan kepada pelanggan.\n3. Penyelenggara dapat membuka kembali layanan fitur berbayar setelah memberikan informasi dan mendapatkan persetujuan dari pelanggan.","sanctions","1. Pelanggaran terhadap ketentuan Pasal 2 ayat (2) dan (3) dikenakan sanksi sesuai dengan peraturan perundang-undangan yang berlaku.","revokes",[92],{"_93":94,"_95":96,"_36":97},"text","Permenkominfo No. 24/M/KOMINFO/10/2005 Tahun 2005 tentang Penggunaan Fitur Berbayar Jasa Telekomunikasi","link","https://peraturan.bpk.go.id/Details/160716/permenkominfo-no-24mkominfo102005-tahun-2005","9f57bf2e-6a87-473e-b7d6-42fd012739c0","revoked_by",[100],{"_93":101,"_95":102,"_36":103},"Permenkominfo No. 13 Tahun 2019 tentang Penyelenggaraan Jasa Telekomunikasi","https://peraturan.bpk.go.id/Details/203113/permenkominfo-no-13-tahun-2019","8aacd9d5-d90c-467f-acc8-1c7eed83cfa3","partially_revokes",[],"partially_revoked_by",[],"amends",[],"amended_by",[],"partially_amends",[],"partially_amended_by",[],"establishes",[],"established_by",[],"constitutional_review","is_verified",false,"english_excerpt","\n

MINISTER OF COMMUNICATION AND INFORMATION TECHNOLOGY
REPUBLIC OF INDONESIA

REGULATION OF THE MINISTER OF COMMUNICATION AND INFORMATION TECHNOLOGY
REPUBLIC OF INDONESIA

NUMBER: 10/PER/M. KOMINFO/3/2007

ABOUT

USE OF PAID FEATURES OF TELECOMMUNICATION SERVICES

BY THE GRACE OF GOD ALMIGHTY

MINISTER OF COMMUNICATION AND INFORMATION TECHNOLOGY
REPUBLIC OF INDONESIA,

\n\n \n \n

Considering:

that as a form of consumer protection, it is not permissible for operators to unilaterally impose charges on telecommunication service users for the cost of using paid features without notification and approval from the subscriber;
that in the context of consumer protection by guaranteeing consumer rights to obtain a choice of telecommunication services according to the value of the conditions offered and to obtain clear, correct, honest and non-discriminatory information, in order to build a healthy and

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