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2017
Peraturan Ombudsman Republik Indonesia NO. 26, BN 2017/ NO 1035; PERATURAN.GO.ID; 25 HLM
Peraturan Ombudsman Republik Indonesia TENTANG Tata Cara Penerimaan, Pemeriksaan, Dan Penyelesaian Laporan
ABSTRAK:	\n \n \n
CATATAN:	\n \n Peraturan Ombudsman Republik Indonesia ini mulai berlaku pada tanggal 26 Juli 2017. \n \n

","regulatory_relationship","Peraturan ini mencabut:\n1. Peraturan Ombudsman Republik Indonesia Nomor 2 Tahun 2009 tentang Tata Cara Pemeriksaan dan Penyelesaian Laporan.","scope_and_parties","policy_content","

Peraturan Ombudsman ini mengatur tentang tata cara penerimaan, pemeriksaan, dan penyelesaian laporan yang disampaikan kepada Ombudsman Republik Indonesia terkait dugaan maladministrasi dalam penyelenggaraan pelayanan publik. Latar belakang peraturan ini adalah untuk melaksanakan ketentuan Pasal 41 Undang-Undang Nomor 37 Tahun 2008 tentang Ombudsman Republik Indonesia dan Pasal 46 ayat (7) Undang-Undang Nomor 25 Tahun 2009 tentang Pelayanan Publik.

\n\n

Peraturan ini mengatur berbagai aspek, termasuk penerimaan laporan, verifikasi syarat formil dan materiil laporan, proses pemeriksaan yang meliputi pemeriksaan dokumen, klarifikasi, pemanggilan, pemeriksaan lapangan, hingga penyusunan Laporan Akhir Hasil Pemeriksaan (LAHP). Diatur pula mengenai penyelesaian laporan melalui mediasi, konsiliasi, dan penerbitan rekomendasi. Ombudsman juga diberikan kewenangan untuk melakukan monitoring terhadap pelaksanaan rekomendasi dan kesepakatan mediasi/konsiliasi.

\n\n

Peraturan ini juga mengatur mengenai bentuk-bentuk maladministrasi, seperti penundaan berlarut, tidak memberikan pelayanan, tidak kompeten, penyalahgunaan wewenang, penyimpangan prosedur, permintaan imbalan, tindakan tidak patut, keberpihakan, diskriminasi, dan konflik kepentingan. Hak dan kewajiban para pihak yang terlibat dalam proses laporan, termasuk pelapor, terlapor, dan atasan terlapor, juga diatur dalam peraturan ini.

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STATE GAZETTE
REPUBLIC OF INDONESIA

No.1035, 2017

OMBUDSMAN. Report.
Acceptance,
Examination, and Resolution. Revocation.

REGULATION OF THE OMBUDSMAN OF THE REPUBLIC OF INDONESIA
NUMBER 26 OF 2017
CONCERNING
PROCEDURES FOR ACCEPTANCE, EXAMINATION, AND RESOLUTION OF REPORTS

BY THE GRACE OF GOD ALMIGHTY

CHAIRMAN OF THE OMBUDSMAN OF THE REPUBLIC OF INDONESIA,

\n\n \n \n \n \n \n \n

Considering:	\n \n that to implement the provisions of Article 41 of Law Number 37 of 2008 concerning the Ombudsman of the Republic of Indonesia and Article 46 paragraph (7) of Law Number 25 of 2009 concerning Public Service, it is necessary to establish an Ombudsman Regulation regarding Procedures for Acceptance, Examination, and Resolution of Reports; \n \n
In view of:	\n \n Law Number 37 of 2008 concerning the Ombudsman of the Republic of Indonesia (State Gazette of the Republic of Indonesia Year 2008 Number

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