[{"_1":2,"_123":-5,"_124":-5},"loaderData",{"_3":4,"_28":29,"_30":31},"root",{"_5":6,"_7":-5,"_8":9},"locale","id","session","ENV",{"_10":11,"_12":13,"_14":15,"_16":17,"_18":19,"_20":21,"_22":23,"_24":25,"_26":27},"APP_ENV","production","APP_URL","https://veritask.ai","GA_MEASUREMENT_ID","G-X1BV3QBZEM","META_PIXEL_ID","4698743733686194","TIKTOK_PIXEL_IDS","D8A3HTBC77U9J3L243V0","CLARITY_PROJECT_ID","wn9rn7xb4l","AMPLITUDE_API_KEY","74a0c7cc1509a379d3647ec140dd375","MIDTRANS_CLIENT_KEY","Mid-client-hwjEU5pmwAKVMbIA","MIDTRANS_SNAP_URL","https://app.midtrans.com/snap/snap.js","routes/$locale",{"_5":6},"routes/$locale.search-engine.regulation.$regulationId",{"_32":33,"_34":35},"regulationId","c9adeada-cd25-4c0c-afc1-07e9da75bda3","regulationData",{"_36":33,"_37":38,"_119":120,"_121":122},"regulation_id","overview",{"_39":40,"_41":42,"_43":44,"_45":46,"_47":48,"_49":48,"_50":51,"_52":53,"_58":59,"_60":61,"_65":66,"_70":71,"_72":73,"_74":75,"_76":77,"_78":-5,"_79":80,"_81":82,"_83":-5,"_84":85,"_86":87,"_88":87,"_89":90,"_98":99,"_100":101,"_102":103,"_104":105,"_106":107,"_108":109,"_110":111,"_112":113,"_114":115,"_116":-5,"_117":118},"title","Peraturan Mahkamah Agung Nomor 9 Tahun 2016 tentang Pedoman Penanganan Pengaduan (Wistleblowing System) di Mahkamah Agung dan Badan Peradilan yang Berada di Bawahnya","short_title","Peraturan Mahkamah Agung Nomor 9 Tahun 2016","number","9","year","2016","published_date","2016-07-26","effective_date","status_id","3611a577-44a0-41ad-986d-7457e14f52ff","status",{"_6":51,"_54":55,"_56":57},"name","Berlaku","description","Peraturan yang masih berlaku dan memiliki kekuatan hukum yang mengikat","type_id","6140693e-a067-4167-b749-eb64bff50e16","type",{"_6":59,"_54":62,"_63":64},"Peraturan Mahkamah Agung","short_name","Perma","subjects",[67],{"_6":68,"_54":69,"_56":-5},"8239c8e8-e9f6-4adb-b763-f2824c2e6e50","Proses Peradilan & Hukum Acara","tags",[],"location","Mahkamah Agung","place_of_enactment","Jakarta","theme","Pedoman Penanganan Pengaduan (Wistleblowing System) di Mahkamah Agung dan Badan Peradilan yang Berada di Bawahnya","subject_matter","abstract","\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n


2016
Peraturan Mahkamah Agung NO. 9, BN.2016/No.1081, https://jdih.mahkamahagung.go.id: 38 hlm.
Peraturan Mahkamah Agung TENTANG Pedoman Penanganan Pengaduan (Wistleblowing System) di Mahkamah Agung dan Badan Peradilan yang Berada di Bawahnya
ABSTRAK:	\n \n \n
CATATAN:	\n \n Peraturan Mahkamah Agung ini mulai berlaku pada tanggal 26 Juli 2016. \n \n

","regulatory_relationship","Peraturan ini mencabut:\n1. Surat Keputusan Ketua Mahkamah Agung Nomor 076/KMA/SK/VI/2009 tentang Pedoman Pelaksanaan Penanganan Pengaduan di Lingkungan Lembaga Peradilan.\n2. Surat Keputusan Ketua Mahkamah Agung Nomor 216/KMA/SK/XII/2011 tentang Pedoman Penanganan Pengaduan melalui Pesan Singkat (SMS).","scope_and_parties","policy_content","

Peraturan Mahkamah Agung ini mengatur tentang pedoman penanganan pengaduan (whistleblowing system) di Mahkamah Agung dan badan peradilan di bawahnya. Latar belakangnya adalah untuk mewujudkan kewibawaan lembaga peradilan, mencegah pelanggaran, mempercepat pemberantasan korupsi, kolusi, dan nepotisme (KKN), serta meningkatkan pelayanan peradilan.

Tujuan penanganan pengaduan adalah merespons pengaduan dari masyarakat maupun internal pengadilan agar citra dan wibawa lembaga peradilan terjaga dan kepercayaan masyarakat meningkat. Pengaduan dapat disampaikan melalui berbagai cara, termasuk aplikasi SIWAS MA-RI, SMS, surat elektronik, faksimile, telepon, meja pengaduan, surat, dan kotak pengaduan.

Prinsip-prinsip penanganan pengaduan meliputi terintegrasi, objektivitas, efektivitas, efisiensi, ekonomis, transparansi, akuntabilitas, kerahasiaan, adil, non-diskriminatif, independensi, netralitas, kepastian hukum, profesionalitas, proporsionalitas, dan menjunjung tinggi independensi peradilan.

Kewenangan penanganan pengaduan pada prinsipnya ada pada Badan Pengawasan, yang dapat mendelegasikan kepada Pengadilan Tingkat Banding dan Pengadilan Tingkat Pertama. Peraturan ini juga mengatur tata cara penyampaian dan pengadministrasian pengaduan, penelaahan pengaduan, pembentukan tim pemeriksa, hak pelapor dan terlapor, tata cara pemeriksaan, laporan hasil pemeriksaan, tindak lanjut hasil pemeriksaan, pelaporan, dan pengarsipan.

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REGULATION OF THE SUPREME COURT
REPUBLIC OF INDONESIA
NUMBER 9 OF 2016
CONCERNING
GUIDELINES FOR HANDLING COMPLAINTS
(WHISTLEBLOWING SYSTEM)
IN THE SUPREME COURT AND JUDICIAL BODIES
UNDER ITS AUTHORITY

BY THE GRACE OF GOD ALMIGHTY

THE CHIEF JUSTICE OF THE SUPREME COURT OF THE REPUBLIC OF INDONESIA,

Considering:

that in order to realize the authority and dignity of judicial institutions and efforts to prevent violations and accelerate the eradication of corruption, collusion, and nepotism and to improve judicial services to justice seekers, every apparatus of the judicial body who sees and/or knows of this matter is obliged to report to the Supervisory Body;
that in order to encourage public participation to prevent violations and accelerate the eradication of corruption, collusion, and nepotism and to improve judicial services, the public who sees and/or knows of the matter as referred to in letter a may report to the

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